Monthly Archives: December 2011

Mobile Field Testing Part II

Another day and another field test.  This time Pancho Villa in San Mateo for lunch, same scoring, zero to two for each question. Zero total customer fail Two points for a “moment of delight” One point for everything in between … Continue reading

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Mobile payment field testing on Android HTC Thunderbolt

Tis the season for shopping and tis the year for mobile payments.  Here are a few vignettes, comments and my scoring from a recent lunch time shopping trip. Shopping locations were The Body Shop, REI, Chef Chen’s & Starbucks.  Scoring … Continue reading

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